Business Automation with Built-In Privacy
LLMs and workflows tailored to your business, without the complexity.
What We Do
Two core services that transform your business
Custom Secure LLMs
- Hosted in a secure, dedicated environment based on your needs
- Fine-tuned using your internal knowledge and documents
- Built with a security- and compliance-first mindset
Private, purpose-built language models trained on your business data. Designed to understand your workflows and support your operations with clarity, accuracy, and relevance.
Business Automation Systems
- End-to-end workflow automation
- Seamless integration with your existing tools
- Customization to your business needs
Automation that removes bottlenecks, reduces manual work, and scales your operations. Whether it's lead workflows, reporting, or backend tasks, our automations integrate where you work.
What We Fix
See how we turn friction into flow.
Hours lost to repetitive tasks
Automated workflows that execute for you
Sensitive data exposed in public tools
Secure, private LLMs your team can trust
One-size-fits-all systems that miss the mark
Custom solutions tailored to your business
Clunky tools no one wants to use
Designed for clarity and action
Case Studies
Real solutions for real business challenges
Automated Quality Control Documentation
A 500+ employee manufacturing company was spending 4 hours per batch manually documenting quality control processes. Their teams were overwhelmed with repetitive paperwork that pulled them away from actual production work.
Custom AI Documentation System
Built secure, private LLM trained on their specific quality standards and processes
Automated Workflow Integration
Seamlessly integrated with existing manufacturing systems and databases
Compliance & Security
Maintained full regulatory compliance while keeping all data on-premises
Time Reduction
From 4 hours to 1 hour per batch
Annual Labor Savings
Freed up 3 FTE positions for value-add work
Accuracy Rate
Eliminated human documentation errors
Contract Analysis & Review System
A 1000+ employee financial services firm was spending over $2M annually on external legal reviews for routine contracts. The process was slow, expensive, and created bottlenecks in deal closures.
Private Legal LLM
Trained on company-specific legal language and risk parameters
Risk Assessment Automation
Automated flagging of high-risk clauses and non-standard terms
Secure Implementation
Zero-trust architecture with end-to-end encryption for sensitive legal data
Annual Savings
Eliminated 80% of external legal costs
Faster Review Time
From 5 days to 8 hours average
Data Privacy
All processing on private infrastructure
Patient Intake Processing System
A 200+ employee healthcare provider was struggling with manual patient intake processing that created long wait times and frequent data entry errors, impacting patient satisfaction and operational efficiency.
HIPAA-Compliant AI System
Custom LLM trained on medical terminology with full HIPAA compliance
Intelligent Document Processing
Automated extraction and validation of patient information from forms
EHR Integration
Seamless integration with existing electronic health record systems
Accuracy Rate
Near-perfect data extraction and processing
Faster Intake
Reduced average wait time from 25 to 10 minutes
Patient Satisfaction
Improved experience and reduced errors
About the Founder
Malcolm is a self-proclaimed efficiency junkie, constantly looking for ways to optimize every aspect of his life and businesses. From carrying all the groceries inside in one load all the way to building a personal AI executive assistant that runs his inbox and calendar.
I love bridging the gap between computer systems and business value, being a sort of translator between the Computer Engineer and the CEO.
2nd Brain is built from this philosophy, to help businesses get real value from AI & Automation, not just make flashy tools.
Malcolm holds a B.S. in Business Administration with a concentration in Information Systems and is currently pursuing a Master's in Information Security & Privacy. With years of experience in cybersecurity, system design, and AI development, he brings the technical depth and business understanding that shape every solution. His background ensures that 2nd Brain builds systems that are focused, reliable, and aligned with how modern businesses actually work.
Malcolm MacDonald
Founder & CEO
Let's Build Your Business's 2nd Brain
Ready to transform your business with secure, custom AI solutions? Let's discuss your specific needs.
Get in Touch
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Privacy Guarantee
Your business information is completely confidential. We sign NDAs before any detailed discussions and maintain enterprise-grade security standards.